At this time, we ship to all 50 states in the USA plus Washington DC. We hope to offer international shipping in the future. Subscribe to my newsletter and follow me on social media for future shipping updates!

We offer flat rate standard shipping for $5.99 on all orders under $50. If you spend $50 or more, you'll qualify for free shipping!

Please allow 3-5 days for order processing and 3-5 days for delivery once your order has shipped.

Use the tracking link included in your shipping confirmation email or log into your customer account to track your order.

We accept all major credit cards, Apple Pay, Meta Pay, Google Pay, and Shop Pay.

Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing your purchase to ensure all shipping information, items, and quantities are correct.

Due to the nature of my products, we're currently unable to accept returns, refunds, or exchanges at this time. We appreciate and value your support of the Phoebe's Diary brand, and we're committed to your satisfaction. If you encounter any issues with your order or have questions, please reach out to my team via email at hello@phoebes-diary.com. We are here to provide assistance and ensure a positive experience with our products.

Please review your items immediately upon delivery! If your order is missing an item, please email my customer service team at hello@phoebes-diary.com within 7 days of confirmed delivery date to let them know of any issues.

Our products are made right here in the USA with globally sourced materials!

Absolutely not! Our products are all proudly cruelty free.

Yes, all of our products are vegan! No animal by-products are allowed around here.