Refund policy

Due to the nature of our products, we are currently unable to accept returns, refunds, or exchanges at this time. We appreciate and value your support of the Phoebe's Diary brand, and we're committed to your satisfaction. If you encounter any issues with your order or have questions, please reach out to us via email at hello@phoebes-diary.com. Our team is here to provide assistance and ensure a positive experience with our products. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.